CARE ADHD - Waiting times
Last update: 27th June 2025, 1:15pm
At CARE ADHD, we aim to be open and transparent about our waiting times and to set realistic expectations for every patient. Our timelines compare favourably to other providers, where private sector waits can range from 1–2 years, and NHS waits from 5–10 years. Below are the current maximum estimated waiting times at each stage of the journey, based on the most up-to-date internal data. This page is reviewed and updated weekly.
NHS Patients - From Referral Submission to Access to Preassessment Forms
Up to 10 weeks
This includes referral validation, account creation and setup. Once your forms are made available, you’ll need to complete all required sections before progressing further. Once your forms are complete, you will hear from our team to book your appointment within three weeks.
Private Patients - From Payment to Access to Preassessment Forms
Within one week
This includes account setup and verification. Once your forms are available, please complete all required sections to continue. Once your forms are complete, you will hear from our team to book your appointment within three weeks.
NHS and Private - From Booking Link Sent to Assessment Appointment
Up to 8 weeks
We anticipate this timeframe will reduce as additional clinician capacity is added from July 2025 onward.
Important Note: Switching from Private to NHS
If you book a private assessment and later submit an NHS referral (including via Right to Choose), your NHS referral will be processed in line with the NHS pathway (based on the original date of referral), and your private assessment will be cancelled. This ensures fairness and equal access across both pathways.
Medication Pathway (Titration Programme)
For patients who receive a diagnosis and choose to start medication:
From Titration Request to Appointment Offer
Up to 8 weeks
From Booking Titration to First Titration Session
Up to 2 weeks
We are actively scaling this area of the service, and anticipate improvement in these timeframes as new clinicians and scheduling systems come online.
Contacting Us
We understand waiting can be difficult and we are here to support you. If your referral or payment was made fewer than the listed maximum wait times, please wait before reaching out. We are currently responding to general email queries submitted 6–8 weeks ago, in the order received. Sending repeat emails may delay responses for all patients. We’re constantly working to improve our efficiency and turnaround times and we truly appreciate your patience and understanding as we grow.
We are always looking to implement new ideas to make our processes more efficient. In the meantime, thank you for your patience.